Podmínky služby
Terms of Service
Last Updated: October 4, 2026
Welcome to eofem.shop ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our storefront, product purchases, and support services. Browsing our website or submitting an order confirms your agreement to these Terms.
-
Eligibility & Delivery Regions
You must be at least 18 years of age or have permission and guidance from a legal guardian to use our platform.
All customer and shipping details provided must be accurate and truthful.
Delivery is available to the Czech Republic and other supported destinations.
-
Product Catalog & PricingWe make reasonable efforts to present accurate item specifications, pricing, imagery, and inventory levels. However, inadvertent errors may happen. We reserve the right to correct pricing or typographical misprints, alter specifications, limit quantities, or cancel affected orders without prior warning. Product photos are for visual reference only.
-
Orders & Processing ScheduleSubmitting an order constitutes an offer to purchase. Orders require 1 to 3 business days for handling, verification, and preparation. We reserve the right to decline or cancel orders due to stock shortages, pricing errors, suspicious activity, or incomplete contact details. Formal acceptance occurs once your order is confirmed and prepared for shipment.
-
Payment Method: Cash on Delivery OnlyWe operate exclusively on a Cash on Delivery (COD) basis, and we do not support any other payment methods. Advance online payments (such as credit cards, debit cards, PayPal, or digital wallets) are not supported. No online payment is required in advance; you simply inspect the parcel upon arrival and hand the exact cash sum directly to the courier, with no additional hidden administrative or rejection fees.
-
Shipping & Transit TimesDeliveries are conducted in line with our fulfillment policies. Following the 1–3 business day handling stage, shipping transit to the Czech Republic and designated countries requires approximately 7 to 15 business days. Published timeframes are estimates and may be influenced by weather conditions, carrier backlogs, customs inspections, public holidays, or force majeure events. We are not liable for third-party courier delays.
-
Returns & RefundsReturn requests are handled under our Returns & Refund Policy. Customers may request a return within 14 calendar days from the date of delivery. All returns must comply with our eligibility rules and product condition standards to qualify for a refund.
-
Prohibited UsesYou agree not to use the website for unlawful purposes, provide false contact details, submit speculative or fake Cash on Delivery orders, attempt unauthorized access to our infrastructure, deploy malicious code, or infringe on third-party rights. Violations may result in immediate termination of service access.
-
Intellectual PropertyAll website assets—including text, graphics, logos, images, software, and interface design—belong to eofem.shop or its licensors. Reproduction, modification, or commercial distribution without written consent is strictly prohibited.
-
Disclaimers & Liability LimitsOur platform and merchandise are provided on an "as available" and "as is" basis. To the fullest extent permitted by law, eofem.shop disclaims liability for indirect, incidental, or consequential damages resulting from technical downtime, shipping delays, payment collection failures, or product misuse. Non-waivable consumer statutory rights remain unaffected.
-
Third-Party Portals, Privacy & AccountsWe are not liable for external third-party links or their data policies. Personal information is processed in accordance with our Privacy Policy. If you maintain an account on our platform, you are responsible for safeguarding your login credentials.
-
Policy Modifications & Applicable LawWe reserve the right to update these Terms at any time, with revisions effective upon posting. These Terms are governed by the laws applicable to our commercial operations. Any dispute shall first be addressed through good-faith negotiation before submission to competent courts.
-
Customer Support DeskFor inquiries concerning these Terms or order fulfillment, contact:
-
Store Identifier: eofem.shop
-
Customer Support Email: e0590105550@gmail.com
-
Supported Delivery Scope: Czech Republic and designated European countries